Privacy policy

Effective Date: [Insert Date]

Souvenir.co.id (“we,” “our,” or “us”) values the privacy of our users and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, protect, and disclose your information when you visit and use our website (www.souvenir.co.id) and related services. By accessing or using our website, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

We collect the following types of information:

a. Personal Information

We may collect personal information that you provide to us, including:

  • Name
  • Email address
  • Postal address
  • Phone number
  • Payment information (such as credit card numbers)

b. Non-Personal Information

We may also collect non-personal information, such as:

  • IP address
  • Browser type and version
  • Device information
  • Pages you visit on our website
  • Referring URL

This information is used for analytical purposes, such as improving our website and services.

2. How We Use Your Information

We use your personal information for the following purposes:

  • To process orders and deliver products or services
  • To send you updates about your orders or other services
  • To improve customer support and communication
  • To send promotional content or newsletters (with your consent)
  • To personalize your shopping experience

3. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies help us remember your preferences and provide personalized content. You can manage cookie preferences through your browser settings. However, disabling cookies may limit some features of our website.

4. Data Security

We implement a variety of security measures to protect your personal information. However, no method of internet transmission or electronic storage is completely secure. While we take reasonable steps to protect your information, we cannot guarantee absolute security.

5. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information with trusted third parties who assist us in operating our website and conducting business activities, such as payment processing, order fulfillment, and marketing. These third parties are bound by confidentiality agreements and are not allowed to use your information for purposes other than those specified.

We may also disclose your information if required by law or in response to legal processes, such as subpoenas or court orders.

6. Your Choices

You can opt out of receiving marketing emails from us by clicking the unsubscribe link in the emails or by contacting us directly. You may also update or delete your personal information by accessing your account settings on our website.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites. We encourage you to review the privacy policies of those third parties before sharing any personal information with them.

8. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date. Please check this page periodically for any updates.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or the handling of your personal information, please contact us at:

Email: [Insert Email Address]
Phone: [Insert Phone Number]
Address: [Insert Physical Address]